Participant Feedback
Feedback from commercial teams, procurement groups, and senior leaders who have worked through Brevora's programmes in Kuala Lumpur and across the Klang Valley.
Back to Home7
Years delivering programmes
180+
Participants completed
4.7
Average rating out of 5
40+
Teams from varied industries
Participant Perspectives
Ahmad Hafizuddin
Procurement Manager · Petaling Jaya
"The one-day workshop changed how I prepare for supplier meetings. Before, I would go in with a general sense of what we needed. Now I map the positions properly before I walk in. It sounds like a small shift, but the conversations feel different — more structured from my end."
Introductory Workshop · April 2025
Lee Hui Shan
Commercial Director · Kuala Lumpur
"We put three of our commercial managers through the team programme. The two-block structure was unusual at first — we were not sure what to make of the gap between sessions — but the second block was where the real learning happened. They came back with actual situations to discuss, not hypotheticals."
Team Programme · March–April 2025
Rajan Nair
Head of Business Development · Shah Alam
"I have been in commercial roles for fourteen years and I was not sure what a coaching engagement would add at this stage. What I did not anticipate was how useful it would be to have someone to debrief with after important meetings — not for emotional support, but for proper analytical review of what happened and why."
Senior Coaching · Ongoing since February 2025
Siti Khalidah
Operations Manager · Subang Jaya
"The workbook is something I still refer to before important vendor discussions. The preparation checklist section is particularly useful — it stops me from going into a meeting with half-formed positions. The workshop itself was well-paced; we spent most of the day actually practising, not listening to slides."
Introductory Workshop · April 2025
Chong Tze Wai
Senior Project Manager · Kuala Lumpur
"I went through the team programme with my procurement counterpart. The facilitator's feedback notes were more specific than I expected — not generic comments about communication skills but observations about particular moments in the case discussions. That specificity made them worth reading more than once."
Team Programme · February–March 2025
Norziana Zainal
Vendor Relations Lead · Cyberjaya
"My team handles a lot of vendor renewals and it had become fairly routine — we were not preparing as carefully as we should have been. After the introductory workshop, the pre-meeting preparation became a proper process rather than a quick internal conversation five minutes before the call."
Introductory Workshop · March 2025
Programme Journeys
The Situation
A procurement team of eight at a manufacturing company found that vendor contract renewals were consuming more time than expected, with discussions often becoming circular. The team had different internal views on what was negotiable, which created inconsistency in their external discussions.
What Was Done
The full team completed the introductory workshop together. Three months later, the four team leads went through the team programme. Having the whole team go through the introductory content first meant that the language introduced in the team programme was immediately understood by everyone.
What Changed
The team's internal alignment meetings before renewals became shorter and more structured. One lead noted that their next major renewal resolved two fewer escalation rounds than the previous cycle. The reflection log from the team programme is now used as a template for their pre-meeting preparation documents.
"We stopped going into meetings with different ideas about what we were willing to move on."
The Situation
A senior partner at a professional services firm in KL was managing a series of significant client engagement renewals. She had done well in the role for years but felt she was operating on instinct and experience rather than a structured approach — and that instinct was not always reliable under pressure.
What Was Done
She enrolled in the six-month coaching engagement. The first two months focused on building a preparation framework she could use consistently. From month three onward, sessions were structured around her actual upcoming client discussions — detailed preparation before, structured debrief after.
What Changed
By month four she described the preparation framework as a habit rather than a process she had to consciously follow. The private channel was most useful before a significant fee discussion with a long-term client — she used it the evening before to work through her position mapping and identify where she was most uncertain.
"I now have a method. Before I just had experience."
The Situation
A cross-functional commercial team — including legal, finance, and project leads — needed to work more cohesively in external partner discussions. Each function had well-developed views on their own priorities but the team's combined position was often unclear to external parties.
What Was Done
Twelve members of the team attended the team programme. The pre-programme briefing covered the typical structure of their partner discussions, and the case material was built around scenarios that resembled their actual commercial situations. The two-block format allowed them to test the preparation framework in a live context between sessions.
What Changed
The debrief conversations in the second block focused largely on how different functions had understood the shared position going into external meetings — and how that understanding had sometimes diverged mid-discussion. The team reported that the shared vocabulary from the programme improved their internal alignment process noticeably.
"For the first time, we debriefed properly after a major discussion — instead of just moving on."
Phone
+60 3 2386 5247Address
Level 9, Menara Hap Seng 2, Plaza Hap Seng, 50050 KL
Office Hours
Mon–Fri: 9:00 am – 6:00 pm
Professional Standing
Registered with Human Resources Development Corporation Malaysia. Eligible employers may apply for SBL-Khas claims. Updated April 2025.
Listed on the national training provider registry for commercial skills programmes. Registration active and current.
Professional member of MIM. Participates in the commercial skills working group as a practitioner contributor.
Your Turn
Write to us with a brief description of your team's situation and we will suggest which programme is the right starting point.
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